yeah....Things will only get better

I'm not complaining, in fact I do it myself too.

I see it as an effective means of communication be it within the office or with your friends outside. However, one has to watch it especially when it comes having it in the office.

I implemented a system of messaging in the office and among the various offices and branches. It was meant as an official means of communication. The risk of abuse is always there. Yes it may even take up precious working hours.

You'll be amazed at how some staff actually try to multi task, msn and doing data entry at the same time. I'm not too sure how this works, but somehow they seem to be able to do it. The issue here is with the task at hand. If you're doing some research, some msn may help, just like getting official information, research topics and so on.

However, if your job is to punch info into the computer, how does msn-ing help? And if at the end of the day, only 1/3 of the task is completed, how ? Should the company be paying Over time pay?

It's defintely not easy to measure productivity. But when things get so obvious, I guess something has to be done.

If the task is meant to be completed within a day but yet only a third is done, that's it I guess.